1.Which airlines do you work with?

We work with over 500 airlines worldwide and we have negotiated fares with more than 90 airlines.

 2. Are your tickets Changeable & Refundable?

Most tickets are changeable & some are refundable with a fee. Please contact our office at 312-263-1991 to check your ticket change& cancellation rules.

3. How can I make changes and cancellations?

Making a change to an existing reservation, please call us at 800-677-8875 or 312-263-1991 or email us at info@artuntravel.com

 4. Can the I accrue miles and get upgrades?

Most tickets accrue miles and, based upon the type of fare purchased, can qualify for upgrades.

5. What does Artun Travel Price Match mean?

In its efforts to provide its clients with low international airfares, Artun Travel offers to match or beat any other price. If you have received a cheaper legal fare quote from another agent, Artun Travel will either match the fare or give a lower fare. Clients simply need to provide one of our Travel Consultants with the name of the travel agent and the quoted fare; this information can be given over the phone or email. After verifying the fare, our Travel Consultants will be able to quote you the same or, in most cases, a lower fare.

 6. How long have you been in business?

Artun Travel has been in travel business since 1991.

Our office is located at 307 North Michigan Avenue Suite 917 Chicago, IL 60601

 7. What are your hours of operation?

Phone Reservations, Customer Service

Monday thru Friday:  9:00 AM - 6:00 PM CST

Saturdays: 11:00 AM – 3:00 PM CST

 8. What forms of payments do you accept?

We accept all major credit cards (American Express, Visa, MasterCard, Discover). Payments can be made by check, please allow at least 10 business days for the check to clear and payment to be approved. Due to fluctuations in ticket prices and availability, quotes are not guaranteed unless tickets are paid for within the secured pricing window specified by your booking agent.

 9. What is my baggage allowance?

Please visit our website to learn more about airline baggage policiesat http://www.artuntravel.com/baggage

 Any questions please us call 1-800-677-8875 or email at info@artuntravel.com