Turkish Airlines Seat Selection Regulation

Seat selection fees depending on route, flight class and seat type

Route	Flight class	Seat type	Fees	Selection period
All flights	Business	All seats	Free	355 days before flight
Domestic flights	Economy	All seats	Free*	24 hours before flight
International flights	Economy	Standard	Free	100 days before flight
International flights	Economy	Seats with more leg room	USD 19.00 - USD 79.00**	355 days before flight***
AnadoluJet flights	Economy	All seats	TRY 15.00 - TRY 22.00	355 days before flight****

*On domestic flights, Economy Class seats can be selected free of charge within 24 hours of departure during online check-in.

**Due to technical and operational reasons, chargeable seat selection is not available on some flights.

***All seats are free for the last 48 hours on international flights.

****All seats are free for the last 24 hours in Anadolu Jet flights.

Terms and Conditions

Seat selection

• Chargeable seats may vary depending on demand and schedules. Chargeable seats are not valid on flights operated by other airlines (codeshare).
• Chargeable seat selection is only valid for group passengers (reservations with more than 9 passengers) where reservations have been made directly with the Turkish Airlines Reservations System.
• Chargeable seat selection is only available to passengers holding tickets.
• Chargeable seat selection is valid within 355 days and up to 48 hours before scheduled Turkish Airlines flights.
• Chargeable seat selection on AnadoluJet flights is valid within 355 days of and up to 24 hours before the scheduled flight.
• On AnadoluJet flights, unwell passengers and passengers with limited mobility can select aisle or window seats, on condition they do not prevent cabin emergency exit.

Seat changes

• Due to safety, security and operational reasons, seat selection cannot be guaranteed. In such cases, Turkish Airlines will provide the most suitable alternative.
• In cases where passengers are dissatisfied with involuntary seat changes, they have the right to apply for a refund for their travel.
• Passengers which purchase seat selection may only use this on the flight for which they purchased it an on their own behalf. Selection may not be transferred to another flight or passenger.

Emergency exit seats

• Passengers who are able to assist by opening emergency doors in an unexpected evacuation situation may sit in emergency exit seats.
• These passengers must be over the age of 18, and physically fit and healthy.
• These passengers must be able to understand written or verbal instructions given in either English or Turkish.
• Passengers requesting emergency exit seats must confirm they meet this criteria.
• Passengers traveling with infants may not sit in emergency exit seats.
• Passengers whose mobility is partially or fully restricted may not sit in emergency exit seats.
• Overweight passengers requiring an extension seatbelt may not sit in emergency exit seats.
• Passengers or companions subject to legal or administrative proceedings may not sit in emergency exit seats.
• Passengers traveling with pets , guide or emotional dog in the cabin may not sit in emergency exit seats. 

Refunds

• Turkish Airlines holds sole discretion when deciding if a passenger meets the requirements to sit in an emergency exit seat. Passengers not meeting the requirements will be offered another seat. Additional fees paid for emergency exit seats cannot be refunded.
• Refunds cannot be processed for passengers who have canceled a chargeable seat. If a passenger changes their seat for a more expensive one, they will be required to pay the new fee. If a passenger changes their seat for a less expensive seat, no refund will be processed.
• Passengers dissatisfied as a result of an involuntary seat change made before the flight may apply for a refund for their journey via our calls center or Turkish Airlines Sales Offices.
• If a passenger is assigned an alternative seat after boarding due to operational reasons, they may apply for a refund.
• Passengers who purchase seat selection and then upgrade to Business Class cannot have thier seat selection fee refunded.
• Applications for refunds must be made with 1 year of the flight.

The Chicago Department of Aviation launched Terminal Transfer Bus service from TERMINAL 3 to TERMINAL 5

The Chicago Department of Aviation (CDA) today launched a new transportation service in partnership with American Airlines

CHICAGO – The Chicago Department of Aviation (CDA) today launched a new transportation service in partnership with American Airlines to eliminate the need for connecting passengers to be re-screened before boarding international flights. Beginning on June 19, CDA will operate a Terminal Transfer Bus (TTB) service to transport ticketed passengers connecting from American Airlines domestic arrivals in Terminal 3 to international departures at International Terminal 5 via the secure side of the airport. 

 The new program strengthens O’Hare International Airport’s position as a leading international gateway by offering 60 percent of passengers connecting from flights at domestic gates a more direct path to international flights departing Terminal 5.

 In addition to the direct benefit for connecting passengers, the Terminal Transfer Bus is expected to benefit Chicago international travelers through a daily reduction of passengers at the TSA checkpoint in Terminal 5. The volume of passengers using the T5 security checkpoint could be decreased by as many as 1,000 passengers per day, which will in turn shorten security lines and wait times for passengers during peak periods. 

Prior to implementation of this service, all connecting passengers who arrived at domestic terminals would be required to exit security and then be re-screened at the Transportation Security Administration (TSA) security checkpoint in Terminal 5 in order to board an international flight. Passengers who use the new service do not need to be re-screened because they will remain on the secure side of the airport as they travel from Terminal 3 to Terminal 5.

 In addition to the elimination of double screenings, the TTB will reduce in-airport travel time by about five minutes for passengers connecting from Terminal 3 to international flights. Two buses will run from 10:30 am to 8 pm daily, with buses operating continuously on secure routes from Terminal 3 to Terminal 5. Passengers will be picked up from two locations near Gate G17 and Gate K20 in Terminal 3. The bus will drop passengers off at the M Concourse of Terminal 5. The buses and bus stops are ADA compliant. Initially, the Terminal Transfer Bus will be offered seasonally during spring, summer and early fall, when connecting traffic is at peak levels.

Source: https://www.flychicago.com/business/media/news/pages/article.aspx?newsid=1386

Baggage Information – What to Check and What to Carry-On

What to know regarding baggage information and airline restrictions for carrying-on and checking luggage BEFORE you travel!

On a trip from Laguardia to O’hare International Airport, items mysteriously disappeared from my checked baggage. The airline was not of much help, the process of filing a claim was tedious, lengthy and resulted in disappointment. Through the process of losing items from my checked bag, I learned that many items (when checked in your bags) are NOT covered by airlines insurance policies. See below for links to baggage information for airline carriers.

Your Checked Baggage – General Information 

Some items you can check in your baggage, but you must declare when checking. Items such as: explosives, firearms, alcoholic beverages, animal products, etc., should always be declared when you check your baggage. If not declared, fines and penalties may be enforced (read American Airlines “Restricted Items” page).  

Other items, you may check in your baggage (suitcase or luggage), however, they will not be insured by the airlines should they be damaged, stolen, lost or missing. Below is a list of items you should not check in your luggage because will not be insured, or covered, by airlines policies (check your individual carrier for specifics, links below).  

• Antiques, Artifacts and Artworks
• Books and Documents
• China
• Computers, Computer software or other computer equipment  
• Electronic equipment
• Fragile items (including child/infant restraint devices such as strollers and car seats)
• Eyeglasses (prescription sunglasses, non-prescription sunglasses and other eyewear and eye/vision devices whether lenses are glass, plastic, or some other material)
• Furs and Heirlooms
• Keys
• Liquids (such as perfume)
• Medicines
• Orthotics or surgical supports
• Perishable items
• Photographic, video and optical equipment
• Securities and negotiable papers (includes contracts)
• Samples (such as clothing samples) 
• Precious metals, stones or jewelry, money, silverware 
• Unique or irreplaceable items or any other similar valuable items (Which can mean almost anything!)

You can always purchase additional travel insurance from the airline, purchase travel / baggage insurance from your Credit Card (American Express offers this to their cardholders), or purchase travel insurance from a third party, such as baggage coverage through Travel Guard. If you would like more information on purchasing travel insurance you may always contact us! 

General Baggage Information – Restrictions and Regulations for U.S. Domestic Airlines:

• American Airlines 
• United  
• Southwest 
• Delta  
• Jet Blue 

General Baggage Information – Restrictions and Regulations for International Airlines:

• Turkish Airlines
• Korean Air
• Virgin Atlantic
• Lufthansa
• British Airways
• JAL – Japan Airlines
• Royal Jordanian
• Etihad Airlines
• KLM – Royal Dutch Airlines

For more information or to book at trip please contact us HERE OR phone us at 312.263.1991 or 800.677.8875

Top Reasons To Use a Travel Agent

Using a travel agent, travel service or travel specialist has many advantages.  People have various reasons for using agents depending on the type of traveler they are or where they are going. Here is a look at some of the top reasons for using a travel agency.

Expert advice. A good expert has traveled to the location and/or has assisted the travel for many clients, therefore, they will have expert, first hand advice.

Options. Travel agents will have a variety of options available to travelers – options based on price, availability and preferences.

Customer Service. Aside from the customer service you receive while in the planning stages of your trip, you will have customer service while you’re abroad.  Once while traveling in Italy, I missed my train from Venice to Vienna. It was 10p.m. in Venice on the final night of Carnival and the only agent in the train station did not speak a word of English.  I was trapped, or so it seemed.  I phoned my travel agent, Artun Travel, back in the U.S. and quickly made a reservation and purchased a new ticket on a different train. I simply had to find the track number once I had my details via Artun Travel.

Expert Guidance. I am an avid traveler, I have traveled as a female alone, I consider myself a citizen of the world, yet when making my travel plans, I still turn to the advice of a travel expert.  I may contribute to their knowledge, I may in fact know more than they do, but I will always learn something new from my travel professional or find a great flight.  Sometimes it may be a flight that I would not have been able to search myself because I simply did not know that a particular airline connected to my destination.

Personalized Service. A good agent will get to know you and your travel wishes and customize a trip to your needs.

Time savings. Simply give us your dates of travel, your preferences, your budget and we’ll spit out the perfect trip customized to your needs.  You just go!

Trust.  Our agency has been in business for nearly 25 years, we have served thousands of clients and we’re here live to talk to you.

Unbiased Information. Travel agents work for you.  There may be fees associated with some travel agents’ services, however, you know that you will be getting a trip that is right for you.

For more information or to book at trip please contact us HERE OR phone us at 312.263.1991 or 800.677.8875